Privacy Policy


Last Updated: [20-NOVEMBER-2025]

1. Introduction

Welcome to Markez Shop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://markez.shop or make a purchase from us.

Please read this policy carefully. By using our website, you consent to the practices described herein.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identifiers: When you place an order, we collect your name, shipping address, email address, and phone number.

  • Payment Information: We collect payment information at checkout (e.g., credit card details). However, please note that all payments are processed by our secure third-party payment processors (e.g., Shopify Payments, PayPal, Stripe). We do not store your full credit card details on our servers.

  • Commercial Information: We maintain a record of the products you purchase, order history, and customer service communications.

  • Technical Information: When you visit our site, we automatically collect information about your device, including your IP address, browser type, operating system, and how you interact with our website (e.g., pages viewed, links clicked) through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you updates about your order.

  • For Marketing (with your consent): If you opt-in, we may send you information about our products, promotions, and news. You can opt-out of these communications at any time by clicking the "unsubscribe" link in any email or by contacting us.

  • To Improve Our Website: We analyze how customers use the site to improve our website, products, and user experience.

  • For Security and Fraud Prevention: To protect our website and business from fraudulent transactions and other illegal activities.

4. Sharing Your Information

We share your Personal Information with third parties to help us use it for the purposes described above. For example:

  • Service Providers: We share your information with companies that provide services on our behalf, such as:

    • Shipping and Fulfillment Partners (e.g., FedEx, DHL, USPS) to deliver your orders.

    • Payment Processors to handle your transactions securely.

    • Marketing and Analytics Platforms (e.g., Google Analytics) to understand our audience.

  • Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies

Our website uses "Cookies" (small text files stored on your device) to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we hold about you.

  • The right to request that we correct or delete your personal information.

  • The right to object to or restrict how we process your data.

  • The right to data portability.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us